Jump Start Assistance

Can't start your car? It could be due to a flat or dead battery. Contact us for help!

Call us and get quick jump start help from our service vehicles. Using cutting edge boosters our mobile mechanics will safely jumpstart your car and have you back on the road in no time.

Car won’t start?

Battery problems are the most common reasons people need roadside assistance.

It’s a terrible feeling – jump in the car, turn the key, and the motor groans and fails to start the engine. Not a great start to your drive…

Unfortunately battery problems are the most common reasons people need roadside assistance.

The truth is that your car’s battery can fail for many reasons, including cold weather, lights left on, or lack of use. Regardless of the cause, having a flat or dead battery can delay your travels, derail your plans and leave you stranded.

If the car battery is merely flat it may be possible for you to jump start the vehicle yourself using jump leads or a booster pack. However, it is extremely important to follow the correct jump start procedure and to take the appropriate safety precautions.

Remember, jump starting the vehicle wrong may severely damage to your car’s internal electronics and even cause the battery to explode.

If you’re not 100% confident that you know what you’re doing, give Viking Assistance a call on 06000 or order a jump start service here and we’ll be happy to help.

Outside of Norway? Call +47 22 08 6000 anywhere in Europe for help.

Our mobile mechanics are extremely experienced and trained to use the latest jump start technology our service vehicles are fitted with. Don’t risk injury or a damaged car if you don’t have to. Instead let us quickly and safely test your battery, jump start your car, or replace your battery if needed.

Order Jump Start Help

10 steps to jump start a car:

  1. First, ensure all electrical systems in your car (the one with the flat battery) and devices in the vehicle are turned off.
  2. Park the second vehicle as close to your car as possible (without them touching) and ensure the jump leads comfortable ready from one battery to the other.
  3. Make sure both vehicle engines are turned off, open their bonnets, and remove the ignition keys.
  4. Attach one end of the jump lead to the positive terminal on the flat battery. The positive terminal will usually have a (+) symbol on it.
  5. Next attach the other end of the same jump lead to the positive terminal on the fully charged battery on the second vehicle.
  6. Now attach one end of the other jump lead to the negative (-) terminal of the fully charged battery on the second vehicle.
  7. Next attach the other end of the same jump lead to a good earth point on your car as far away from the battery as possible – a solid metal part of the engine is usually best.
  8. Start the engine of the second vehicle.
  9. Now try to start your car with the flat battery. If it does not start after a few tries, it might be a more serious issue than a flat battery. In this case, get professional help by calling 06000 / +47 22 08 6000 or ordering help online.
  10. If your car does start, leave both vehicles running for about five minutes.

Now that you’ve successfully jump started your car it is time to remove the jump leads. It is very important to do this correctly as this phase holds the greatest danger of damaging your car’s electronics. Follow the following 5 steps to remove the jump leads…

How to remove jump leads:

  1. Turn off the engines on both vehicles.
  2. Disconnect the jump lead attached to your car’s earth point.
  3. Disconnect the other end of the same jump lead from the second vehicle.
  4. Disconnect the other jump lead attached to the positive terminal on the second vehicle.
  5. Disconnect the other end of the same jump lead attached to the positive terminal on your car.

Once the jump leads have been removed restart your car’s engine and drive normally for about 30 minutes in order to put some charge back into the battery.

After a jump start It is recommended to have your car battery checked and fully recharged using a professional battery charger. If your battery is not fully serviceable you should have it replaced to avoid future problems. Call Viking Assistance (+47 22 08 6000 when outside Norway) for a battery inspection and/or replacement.

Need jump start assistance?

Jump starting a car with a flat or dead battery can be tricky. Let Viking Assistance give you a boost!